How to sell USDT for PIX and receive reais in your Brazilian account

Choose the right USDT network

USDT runs on several blockchains, and on GetBit each network is a separate exchange direction. For PIX payouts the main ones are USDT TRC-20 (Tron), USDT BEP-20 and USDT ERC-20. The question to ask is simple: which network will your wallet or account actually send the coins from?

The deposit address in the order belongs to the network of the direction you chose. If you picked USDT TRC-20, send on Tron only. Tokens sent on another network are not credited to the order address, so check the network name on your wallet's withdrawal screen before you confirm.

If you hold Bitcoin rather than USDT, there is a separate Bitcoin to PIX direction that works the same way.

PIX key, full name and CPF

For a PIX payout the order asks for three things: your PIX key, the account holder's full name and the holder's CPF. The key can be your CPF, an e-mail, a phone number or a random key, as long as it is registered to your account.

The account has to be yours. GetBit does not make payments to third parties, and funds can only be sent if you have personal access to your own online banking. The name and CPF should match the account the key is linked to.

• Copy the PIX key from your banking app instead of typing it by hand.
• Enter your full name exactly as it appears on the bank account.
• Check the CPF digit by digit: a mistake in payment details is the client's responsibility.

Step by step: creating the order

The whole order is created on a single page. Before you confirm it, you see the rate, the limits and the final amount in reais.

1. Choose the direction, for example USDT TRC-20 to PIX.
2. Enter the amount. The limits are shown under the amount field: the minimum is 20 USDT and the maximum is about 5,000 USDT equivalent per order.
3. Check the rate and the final amount in reais. GetBit's fee is already included in the rate; there is no separate fee line.
4. Fill in your PIX key, full name and CPF.
5. Enter your e-mail and Telegram username so the operator can reach you.
6. Create the order. The rate is fixed at this moment and you get the deposit address.
7. Send exactly the amount stated in the order, on the same network, within 60 minutes. If the funds do not arrive within that time, the order is closed automatically.
8. Follow the status on the order page.

What happens after you send USDT

First, your transaction needs the number of network confirmations the blockchain requires. For USDT TRC-20 that is 20 confirmations and for Bitcoin it is 2; the number depends on the coin. On average a transaction is confirmed within 1 minute to several hours, and in rare cases of very high network load it can take up to 24 hours.

Once it is confirmed, an operator sends the reais manually and contacts you on Telegram in order of the queue. The standard processing time is 360 minutes; during periods of high load it may take up to 48 hours. The current status is always shown on the order page.

The payout may arrive in several transfers, while the total stays the same. You will be asked to confirm each incoming transfer, so only confirm once you actually see the money in your account. If you need receipts, tell the operator before the exchange begins.

AML check of incoming coins

Every incoming transaction goes through an automatic AML check. If the overall Risk Score exceeds 60%, the transaction may be temporarily suspended and you may be asked to explain where the funds came from.

Typical mistakes and how to avoid them

Most delays come down to a handful of avoidable errors. A quick check before you send saves time.

If something goes wrong, contact support straight away: we work 24 hours a day, 7 days a week, on Telegram (@getbithelp) and by e-mail.

• Sending USDT on a different network from the one in the chosen direction.
• Entering a PIX key, name or CPF that belongs to someone else.
• Sending an amount different from the one stated in the order.
• Sending the coins after the 60-minute window has closed.
• Giving a wrong Telegram username or not checking messages while the order is in progress.
• Confirming a transfer before checking that it has really arrived.

FAQ